Templated customer service responses help your customers find the answers that they need while saving you a whole bunch of time. Here are 5 customer service templates that you can use for better social media management.

Instagram Stories is one of the platform’s most favored features as it allows individuals and brands to showcase a more authentic side to them. So, here’s the lowdown on Instagram Story metrics that matter and how to use the analytics to inform your social media strategy.

Social media trends and strategies are always changing and what resonates one day might suddenly become an ick overnight. And if you’re using social media for business at all, cringe is something that you definitely want to avoid. So, stay up-to-date with the latest social media trends. Here are 5 social media icks according to social media managers that you should ditch in 2024.

From Black Friday deals to Christmas end-of-year sales, Q4 is undoubtedly the busiest and most profitable time for small business owners. Unfortunately for many, it’s also the most chaotic and stressful time of year. So, instead of letting opportunities fall to the wayside because of poor planning, here’s how you can get ahead and create your holiday social media marketing plan today.

So, you’re ready to get serious about your business’ social media strategy. It’s the one marketing method that can reach over 4.62 billion individuals worldwide and has been proven to be more effective than traditional marketing strategies. But how do you make sure that you’re choosing the right social media marketing agency to work with? Well, here are the top 5 factors to consider.