Business referrals are when an existing client or someone in your network recommends your business to a new prospect. Referrals help to build a loyal customer base, save money on advertising, and grow your business in a sustainable way. So here’s everything you need to know about referrals.

Instagram Reels are an important component of a comprehensive social media strategy. If you’re hoping to build brand recognition or drive sales through Instagram, here’s are 10 tips to help you get more Reels views in 2024.

Templated customer service responses help your customers find the answers that they need while saving you a whole bunch of time. Here are 5 customer service templates that you can use for better social media management.

Instagram and Tiktok have rolled out some exciting new updates in December 2023, including changes to Reels view counts, a “nearby” Reels feed, and expanded translation tools. So here’s everything that you need to know to stay up-to-date on the latest social media news!

Social media trends and strategies are always changing and what resonates one day might suddenly become an ick overnight. And if you’re using social media for business at all, cringe is something that you definitely want to avoid. So, stay up-to-date with the latest social media trends. Here are 5 social media icks according to social media managers that you should ditch in 2024.